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Information We Collect
We may collect information that is reasonably needed to operate our website and services.
Account & Business Information
Depending on how you interact with Synconics, this may include:
- Name
- Business email address
- Company name
- Job title or role
- Contact information
- Account and subscription information
- Information you provide when contacting us
Technical Information
When you use our website or platform, we may collect technical information such as:
- IP address
- Browser and device information
- Operating system
- Application and system logs
- Error and diagnostic information
- Platform usage information
Information From Connected Systems
Customers may connect business applications such as Odoo, SAP, Salesforce, QuickBooks, Shopify, WooCommerce or other supported systems.
Depending on the configuration and functionality used, Synconics may process information retrieved from those systems to provide requested search, analysis, AI, agent, workflow or automation capabilities.